CourseCode Cloud

Terms of Service

Effective Date: February 10, 2026

These Terms of Service ("Terms") govern your access to and use of CourseCode Cloud ("Service"), operated by Lakeside Labs LLC, a Maine limited liability company ("Company", "we", "us", or "our"). By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Definitions

  • "Developer" — A registered user who creates, uploads, and manages courses on the Service.
  • "Client" — A third party to whom a Developer grants access to a course via a license.
  • "Learner" — An end user who interacts with a course delivered through the Service.
  • "Course" — Any content uploaded to the Service, including CourseCode Framework builds, BYO (Bring Your Own) SCORM packages, and PowerPoint conversions.
  • "License" — An access rule created by a Developer that binds a Client to a Course with specific delivery and enforcement terms.

2. Account Terms

You must be at least 18 years old and capable of forming a binding contract to create a Developer account. You are responsible for maintaining the security of your account credentials, API tokens, and CLI sessions. You are responsible for all activity that occurs under your account.

You must provide accurate and complete information when creating your account. You agree to update your information promptly if it changes.

3. Subscription and Billing

The Service offers multiple pricing tiers (including a free tier). Paid subscriptions are billed in advance on a monthly basis via Stripe. You authorize us to charge your payment method on file for all applicable fees.

Cancellation: You may cancel your subscription at any time through the Stripe Customer Portal accessible from your account settings. Cancellation takes effect at the end of the current billing period. No prorated refunds are provided for partial months.

Price changes: We may change pricing with 30 days' written notice. Continued use after the effective date constitutes acceptance of the new pricing.

Taxes: You are responsible for all applicable taxes. Prices displayed do not include taxes unless stated otherwise.

4. Acceptable Use

You agree not to use the Service to:

  • Upload, host, or distribute malware, viruses, or malicious code of any kind.
  • Host content that is illegal, defamatory, obscene, or that violates the rights of any third party.
  • Circumvent, disable, or interfere with the licensing, access control, or security features of the Service.
  • Reverse engineer, decompile, or disassemble any part of the Service.
  • Use the Service to facilitate phishing, fraud, or deceptive practices.
  • Distribute content for which you do not hold the necessary rights or licenses.
  • Use BYO Zip uploads to host content you are not authorized to distribute.
  • Attempt to gain unauthorized access to other users' accounts, data, or courses.
  • Use the Service in a way that could damage, disable, or impair the Service or interfere with other users.
  • Resell, sublicense, or redistribute the Service itself (as opposed to courses you create using it).

We reserve the right to suspend or terminate your account immediately for violations of this section, without prior notice or liability.

5. Content Ownership and License

Your content: You retain all intellectual property rights to the courses, media, and materials you upload to the Service ("Your Content"). By uploading content, you grant us a limited, non-exclusive, worldwide license to host, store, serve, cache, and transmit Your Content solely for the purpose of operating the Service and delivering it to your designated Clients and Learners. This license terminates when you delete the content or close your account.

Our service: The Service, including its source code, design, documentation, APIs, and trademarks, is owned by Lakeside Labs LLC and protected by intellectual property laws. These Terms do not grant you any rights to our trademarks, branding, or proprietary technology except as needed to use the Service.

Feedback: If you provide suggestions, ideas, or feedback about the Service, you grant us a perpetual, irrevocable, royalty-free license to use and incorporate that feedback without any obligation to you.

6. Third-Party Content (BYO Zip)

The Service allows you to upload third-party SCORM packages and other course content created with external authoring tools. You represent and warrant that you have all necessary rights, licenses, and permissions to upload and distribute such content through the Service. We do not review, endorse, or assume any responsibility for third-party content.

7. Developer Responsibilities

As a Developer using the Service, you are solely responsible for:

  • The legality, accuracy, and appropriateness of all content you upload.
  • Compliance with all applicable laws in the jurisdictions where your courses are accessed, including data protection, privacy (such as COPPA, FERPA, and GDPR), and accessibility requirements.
  • The terms of any licenses you create and the relationship with your Clients.
  • Ensuring that courses targeting audiences that may include children comply with applicable children's privacy laws. CourseCode Cloud provides the hosting infrastructure; you are the data controller for learner-facing content.
  • Obtaining any necessary consents from Learners and Clients as required by law.

8. Data Processing

The Service collects and processes certain data on your behalf, including launch records, learning data events, and runtime error reports. This data is processed solely to provide the Service's functionality (dashboard reporting, error monitoring, licensing enforcement). For details, see our Privacy Policy.

Where you use the Service to process personal data of Learners, you act as the data controller and we act as a data processor. You are responsible for ensuring a lawful basis for processing under applicable data protection laws.

9. Availability and Support

We strive to maintain high availability but do not guarantee uninterrupted access to the Service. The Service is provided "as is" without any uptime SLA. We may perform maintenance, updates, or modifications that temporarily affect availability. We will make reasonable efforts to provide advance notice of planned maintenance.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LAKESIDE LABS LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, REGARDLESS OF THE THEORY OF LIABILITY.

OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).

11. Indemnification

You agree to indemnify, defend, and hold harmless Lakeside Labs LLC and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from: (a) your use of the Service; (b) Your Content; (c) your violation of these Terms; or (d) your violation of any third-party rights, including intellectual property or privacy rights.

12. Termination

By you: You may close your account at any time by contacting us at admin@coursecodecloud.com. Active subscriptions will be cancelled, and your hosted content will be removed within 30 days.

By us: We may suspend or terminate your account immediately if you violate these Terms, fail to pay applicable fees, or if we are required to do so by law. We may also terminate or discontinue the Service (or any part of it) with 30 days' notice.

Effect of termination: Upon termination, your right to use the Service ceases immediately. We will make your uploaded content available for download for 30 days following termination, after which it may be permanently deleted. Sections 5, 10, 11, 13, and 14 survive termination.

13. Dispute Resolution and Arbitration

Governing law: These Terms are governed by the laws of the State of Maine, USA, without regard to conflict-of-law principles.

Binding arbitration: Any dispute arising out of or relating to these Terms or the Service shall be resolved by binding arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules. The arbitration shall be conducted by a single arbitrator in the State of Maine. The arbitrator's award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

Class action waiver: You agree that any dispute resolution proceedings will be conducted only on an individual basis and not as a class, consolidated, or representative action.

Exception: Nothing in this section prevents either party from seeking injunctive or other equitable relief in a court of competent jurisdiction for matters relating to intellectual property rights or unauthorized access to the Service.

14. DMCA and Copyright

We respect intellectual property rights. If you believe that content hosted on the Service infringes your copyright, please send a DMCA takedown notice to admin@coursecodecloud.com with the following information:

  • Identification of the copyrighted work claimed to have been infringed.
  • Identification of the material that is claimed to be infringing, with sufficient detail to locate it.
  • Your contact information (name, address, email, phone).
  • A statement that you have a good faith belief that the use is not authorized by the copyright owner.
  • A statement, under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or authorized to act on behalf of the owner.
  • Your physical or electronic signature.

We will respond to valid DMCA notices promptly and may remove or disable access to the allegedly infringing content.

15. Modifications to Terms

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on this page and updating the "Effective Date" above. For material changes, we will also send notice via the email associated with your account at least 15 days before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms.

16. Miscellaneous

  • Entire agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and Lakeside Labs LLC regarding the Service.
  • Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
  • Waiver: Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision.
  • Assignment: You may not assign or transfer these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
  • Force majeure: We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control.

17. Contact

For questions about these Terms, contact us at: admin@coursecodecloud.com

Lakeside Labs LLC — Maine, USA